Last updated: 18 August 2026
KAIVORI is operated by Katalyst IT Pty Ltd (ABN: 65 694 285 553) of Perth, Western Australia. This policy explains how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We collect personal information you provide when creating an account and using KAIVORI, including:
KAIVORI may use anonymised, non-identifying signals from your business activity (such as industry category, Australian state, and high-level outcome patterns) to improve recommendations for all users. This data never includes your business name, client names, email addresses, ABN, or any personally identifiable information. You can opt out at any time in Settings → Privacy. This practice is consistent with the Australian Privacy Principles (APP 1, APP 3) under the Privacy Act 1988 (Cth).
We do not sell your personal information. We share data only with:
All third-party providers are contractually bound to protect your data. Where possible, we use Australian or GDPR-compliant infrastructure.
Your data is stored in Supabase (Sydney, AWS ap-southeast-2). We use:
Under the Australian Privacy Act, you have the right to:
We retain your data for as long as your account is active or as needed to provide services. On account deletion, personal data is permanently deleted within 30 days. Anonymised aggregate analytics data may be retained indefinitely.
Under the Privacy Act 1988 (Cth), you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your account and associated data, and lodge a complaint with the Office of the Australian Information Commissioner.
To exercise these rights, use Settings → Data & Privacy in the app, or email info@kaivori.com.au.
Data retention: when you request account deletion, we retain your data for 30 days before permanent deletion to allow disputes or recovery. After 30 days, data is permanently deleted from our systems. Retention-policy questions: legal@kaivori.com.au.
Data residency: primary database and authentication are hosted on Supabase in ap-southeast-2 (Sydney, Australia). Listed subprocessors (including Resend for email) may process data outside Australia — see §3.
KAIVORI uses large language models to generate content, recommendations, and documents. AI outputs are provided for reference only and should be reviewed before use. We are not liable for reliance on AI-generated content without independent verification.
KAIVORI uses cookies for authentication sessions and analytics (PostHog). No advertising cookies are used. You can disable cookies in your browser settings, though this may affect functionality.
If you are located in New Zealand, KAIVORI also complies with the Privacy Act 2020 (NZ) and the Information Privacy Principles (IPPs) administered by the Office of the Privacy Commissioner. New Zealand users have the right to access and correct their personal information held by us. For privacy enquiries from NZ users, contact info@kaivori.com.au — we aim to respond within 20 working days as required under the Privacy Act 2020.
For privacy enquiries, access requests, or complaints, contact us at:
Privacy Officer
Katalyst IT Pty Ltd
Email: info@kaivori.com.au
Perth, Western Australia
If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).